We are not a traditional support team, our Project Online Support team is comprised of Solution Architects, PPM BI Experts, Schedulers and Developers. Our experts can take care of everything so you can focus on your business.
Let the PPM Experts help your Project Managers and PMO
Functional Support
We cover all functional end-user support calls and allow your end users to rate their service.
Technical Support
All technical issues are resolved and worked on by our team of experts.
Support Custom Extensions
We will support your PMO Custom applications built on O365 or onpremise solutions.
Enhancements
You can use your support plan for enhancement requests- could be PPM Reports, workflows or PBI requests
MS Project Support
Your end users can reach out to the support team for any questions or issues with Ms Project.
Reporting: New and Existing
Our support team will assist you with design and creation of new reports while they support existing reports on your PPM platform.
Want to take advantage of our support features? Enroll in one of our support plans! Our Support Plans are flexible and available to you in three flavors. A percentage of unused Support hours can be rolled over to future months. We can cover more than one product/Office 365 workload per plan.
If you don’t find the right plan , we can customize the best support plan for you.