ITIL® 4 Foundation


Cost: $1795 – 2 Day Class

2020 Dates: April 21-22, July 14-15, October 20-21
Time: 8:30AM – 4:30PM
Location: Philadelphia Area

If you are an IT professional who wants to understand the latest ITIL best practices for IT Service Management and how your IT group adds value to the your organization ITIL 4 Foundation is for you.  ITIL 4 has new models to align our work with the success of our IT customers including the Service Value System, the Four Dimensions of Service Management and the Service Value Chain.  These new elements refine our understanding of delivering value and further improve our ability to deliver value.

This ITIL® 4 Foundation class is a 2-day class that includes the ITIL4 Foundation Certification exam.  Also included is all of the Foundation level ITIL best practice content, review materials, and lots of exam prep. During the course you’ll learn how to take the exam and take two sample exams in order to prepare for the actual exam on day two.

ITIL® 4 FOUNDATION DAY 1

  • ITIL 4 Overview
  • Certification Exam Expectations
  • Practical Application Case Study
  • Dimensions of Service Management
  • Service Value System
  • Service Value Chain
  • Guiding Principles
  • Sample Exam

ITIL® 4 FOUNDATION DAY 2

  • Day 1 Review
  • Key ITIL Practices
  • Sample Exam
  • Certification Exam
Register For Training

To register for this course, please register online or call 1-888-45-VERIS (888-458-3747).