IT Organizational Optimization
David’s Bridal is the number one bridal retailer in the world, and turned to VerisVisalign to increase the overall performance and development of their IT organization. VerisVisalign was able to provide assessments of ITSM, Skills, and Service Desk to deliver speed and accuracy to the organization.
Windows 7 Upgrade
A global pharmaceutical client based in suburban Philadelphia, Pennsylvania wanted to leverage the benefits of Software Assurance in their Microsoft Enterprise Agreement which included Windows 7 and MS Office upgrade. The upgrade also kept their IT environment running smoothly with current technology as they experienced rapid growth.
Smartphone BYOD and Guest Wireless 2014
A global pharmaceutical company was seeking to implement a pilot Bring Your Own Device (BYOD) Policy for a newly released smartphone. Also required was creation of a Guest Wireless Access Policy for visitors’ personally owned tablets and laptops.
A global pharmaceutical client had experienced rapid growth and had not been able to focus on basic tools for collaboration and communication among departments and locations. SharePoint was installed in the client’s global HQ, but user performance issues were reported in regional areas. The client had good foundational infrastructure and support in IT, and was seeking to expand the capabilities at a regional level. Additionally, administrator level training was provided for users to manage and control their own team site without IT support.
Service Level Management
An international pharmaceutical organization with $12 billion in U.S. sales contacted VerisVisalign for help with IT Service Management to manage targets and Service Level Agreements for third-party vendors, reporting customer satisfaction and implementing service improvement plans.
The client is a regional energy provider serving residential, wholesale, industrial and large commercial customers. The energy corporation was seeking a proven outsourcing partner with a track record of delivering cost-effective IT solutions in highly dynamic client environments. This expertise would provide a suite of operational and infrastructure services to complement the client’s in-house IT functions.
Operating System Upgrade
A major international healthcare business approached VerisVisalign to assist their U.S. based teams with the migration to new Operating System (Windows 7).
ITIL Maturity Implementation
A fast growing entrepreneurial pharmaceutical company located in the Delaware Valley wished to implement the ITSM framework. − IT Service Management Planning and Consulting
Infrastructure Request Fulfillment
One of the world’s leading pharmaceutical companies with sales of $26.47 billion ($12.44 billion in the U.S.) requested VerisVisalign to help their IT Services U.S.based storage and server team optimize their service request process.
Bring Your Own Device (BYOD) Global Policy
A global pharmaceutical company was seeking to implement a Bring Your Own Device (BYOD) Policy for smartphone, tablet and personal computing platforms.