News & Updates
Thinking about the Cloud with a “Cloud First” Service Provider
In our last article, we discussed three areas in which the Modern MSP can help clients to use IT to develop and deliver better business outcomes: 1) Increase revenue, 2) Decrease costs and 3) Minimize security and compliance risk. As we consult with clients, we are helping them to understand that utilizing cloud technologies is the quickest and most cost-effective way to meet all three of these objectives.
Why does the Modern MSP think ‘cloud first’ for its customers?
The cloud is here to stay. It is a proven set of technologies which provide enormous benefits to customers, especially to small and medium sized businesses, that have never been realized in the technology world. Cloud computing means that premises-based IT systems, applications and databases are hosted in one or more state-of-the-art datacenters managed by a cloud services provider. Examples include Microsoft Office 365 for email and collaboration, Microsoft Azure for Infrastructure-as-a-Service (IaaS) or Microsoft Dynamics for Software-as-a-Service (SaaS).
There are huge benefits to having a cloud-driven business
For many reasons—productivity, reliability, security, accessibility, costs, etc.—cloud services have become enormously popular for companies of all sizes and we have helped both SMBs and large enterprises with their migration to the cloud. The cloud is universally believed to represent the future model for the delivery of IT services. Through advanced virtualization technologies, an experienced technical support staff, and a major investment in hosting facilities, a cloud services provider can operate more efficiently and cost-effectively in delivering hosted IT services than a company which owns and manages their own dedicated, on-premises datacenter.
Cloud services come in many forms—sometimes as point solutions and sometimes as fully integrated applications and services that solve a range of business challenges. Organizations can utilize the cloud to obtain power and scale well beyond what they could achieve On-Premises by using any of the following strategies: Infrastructure as a Service, or IaaS (Servers, Virtualization) Platform as a Service, or PaaS (Azure) Software as a Service, or SaaS (Office 365).
Let’s explore a simple example: hosted email.
One of our more common scenarios is an email migration to Office 365. Many benefits are immediately realized by the customer by moving an on-premises e-mail system into the cloud as a hosted service.
- First, the server itself is eliminated. No longer will a costly and complex device require floor space, electrical power, cooling, system upgrades, software patching, maintenance, and repair. Email service in the cloud removes this costly overhead and replaces it with a hosted service; heavy and unpredictable capital and operating expenses associated with an on-premises solution are replaced with a predictable monthly or annual service fee that dramatically reduces Total Cost of Ownership (TCO).
- Second, the simplicity of a hosted solution and the reach of the internet enable untethered, universal access to the service for users located anywhere, using any device. The cloud is not only a cost saver, it’s an enabler of mobility, information access and device independence, often replacing the need for a legacy VPN.
- Third, the built-in redundancy, failover, backup, security and many other features of hosted services allow far more stability with an uptime of over 99%, far exceeding what the average small or medium sized customer could ever achieve on premise.
- Fourth, you always have the latest version of the product. There will be no need to spend the time and money engaging on a major migration to a new version of the system because the hosted system is continually upgraded by the provider.
Now imagine that all the benefits (and more!) associated with our simple email example are applied to any and every application or service that migrates to the cloud. Savings and organizational benefits are greatly multiplied.
Customers today have an extremely broad range of cloud services available to them. Think of them as a collection of building blocks that you can use to solve problems and enable business objectives. The Modern MSP must have a “cloud first” mentality to de-mystify the cloud and help customers reap the rewards.
Want to learn more about what’s available to you in the cloud and build your cloud adoption plan? Contact us today.
Published on April 24, 2017
PSATS Conference – April 24, 2017
On April 24, VerisVisalign will be presenting at the PA Association of Township Supervisors in Hershey, PA. The session will focus on affordable technology options, such as Office 365, which can help townships ramp up their productivity, improve their websites, and increase the public’s access to information.
Published on April 19, 2017
How the Modern MSP Delivers Business Outcomes
In the last article, we discussed the push for providers like VerisVisalign to focus on delivering business outcomes for customers like you. “Business outcomes” is a relatively new term for many in the traditional IT world, especially among providers that have focused on delivering technology in general. I met a customer yesterday who has become dissatisfied with his current IT provider. The reason? When asked about adding more capacity to support a growing business, the answer given was to buy a new server to place in the existing rack. Today, delivering the same old technology isn’t enough; businesses have increased needs beyond uptime, availability, and performance. Delivering business outcomes is the new mantra for the Modern MSP.
How do we develop and deliver IT that drives better business outcomes? It all starts with sitting down with company leaders like you and having a relationship. That relationship is required in allowing us to understand and learn your business, your processes, people, goals, objectives, challenges and desired outcomes. We use these the three areas of focus when we have discovery conversations with our customers:
- Increase revenue: For example, when discussing CRM opportunities, we will work with sales and marketing teams to run a baseline analysis of their lead to close process and identify where CRM and marketing automation can help. There are great new technologies and opportunities to help marketing teams increase the quantity and quality of their leads and to help sales team’s close deals. Implementing a product like Microsoft Dynamics 365 or being able to integrate an existing solution with SharePoint can make all the difference. Marketing automation platforms can help the marketing team and an integrated CRM can help the sales team. In a digital world, it’s critical that the marketing and sales teams work hand-in-glove, and cloud technologies can make that happen.
- Decrease costs Another way to think of this would be to increase efficiencies. This should be applied across a customer’s entire organization. A strong place to start is with an assessment of internal, external, and mobile communications and collaboration processes—following the “bouncing ball,” if you will. Solutions suites such as Office 365 have seen the most innovation and deployment in new cloud solutions—and for good reason. We believe O365 has the most dramatic effect on decreasing costs and increasing efficiencies as the need for an organization to be able to communicate and collaborate from anywhere at any time has never been greater.
- Minimize security and compliance risk Increasing revenue and decreasing costs are vitally important, but it’ll be all for nothing if you can’t minimize security and compliance risks. Cloud backup, recovery, and security are the most logical places to start. Understanding which solutions are needed is another matter of following the bouncing ball. Watch how workloads are handled, where data goes, how it’s secured, and who and what secures it. As important and desirable the business outcomes are, this is where SMBs should build out their best technical resources. Additionally, governance and process management has become a vital function of security and compliance, especially in this new era of BYOD and enhanced regulations. Technology needs to be both effectively implemented and managed.
Next week we’ll explore considerations for partnering with a Modern MSP whose strategy is “cloud first” instead of just “cloud possible.” And that customer that I met yesterday? We’re talking about adding more capacity…. but doing it in the cloud. Not in the server rack.
Published on April 17, 2017
ITIL Executive Overview in King of Prussia
Don’t miss the opportunity to join us for a complimentary robust, interactive discussion about topics centered around IT Service Management, ITIL ®, SIAM and SMO capabilities.
Our ITIL® Executive Overview is valued at over $1,000 and it is being offered free to you and up to one other person in your organization. This session is delivered by the ITSM experts from VerisVisalign and will cover the following topics:
• Key concepts of ITIL® – A Refresher
• Guidelines for applying ITIL ® to everyday IT situations
• Practical examples of real-world use of ITIL® processes (with an EasyVista specific case study)
• How to align with lines of business, control costs, and improve IT service quality
• Important principles for improving IT operations
• Strategies to balance IT resources
RESERVE YOUR SEAT NOW to join us on April 18th, 2017 at the Crowne Plaza in King of Prussia, PA! Space is limited and available on a first come, first-served basis for qualified attendees. Limit two attendees per company.
Doors open at 8:30AM for registration and networking, and the program will begin promptly at 9 AM. Lunch will be served.
Published on April 11, 2017
Next Generation IT For Small and Medium Sized Businesses
For decades, we have lived in a world full of technology that existed for its own sake. We all know that world, filled with technology called mainframes, mini-computers, PC’s, laptops, networking gear, big software, and PBX’s. These were considered necessary for businesses to function. In this model, small and medium sized businesses purchased their technology from resellers called VARs (Value-Added Resellers), SI’s (Systems Integrators), and Interconnects (Telephony VARs) who delivered and maintained this on-premises technology, which required a large capital expenditure, a sizable implementation and then performed in “operations mode” statically for years. There wasn’t much in terms of solutions that focused on the business goals and objectives of the buyers, now called “business outcomes.”
Today, we have cloud computing, and the Modern MSP (Managed Services Provider). The Modern MSP is much more than a technology reseller; the Modern MSP provides an integrated portfolio of cloud solutions combined with managed services that bring significant business value to their customers. At VerisVisalign, we are a Modern MSP, specializing in Microsoft Cloud Solutions. We align business needs with the deployment and delivery of cloud-based IT services and work hard to be a valued business partner to our customers. Our customers rely on us to know if, when, and how to migrate their on-premises infrastructure into the cloud in a secure, reliable and non-disruptive way. More importantly, we enable greater flexibility and scalability for future growth while helping customers reduce costs. This business and technology partnership eliminates the high cost of hardware and software. At significantly lower costs, SMBs can apply cutting edge technology to improve their competitiveness, productivity, cost efficiency, and the security of their data and assets.
We help our customers reduce expenses while running advanced IT solutions that increase business efficiency and enable growth. It’s made possible by the new paradigm of cloud computing combined with our experience designing and delivering both on-premises, and cost-efficient, advanced cloud technologies. Just as SMBs must think differently about their businesses, so must we. We think in terms of integrated solutions and we’re committed to delivering the greatest value with a blend of cloud and on premise technologies. Our role as a Modern MSP and trusted IT advisor has evolved to include cloud migration and integration expertise.
In an upcoming article, we’ll explore the concept of business outcomes for customers, and how the Modern MSP plays a vital role to their business.
Published on April 10, 2017
VerisVisalign and EasyVista Help IT Orgs Reach their ITSM Goals
Published on November 30, 2016
Deborah Moses speaks to EasyVista about SMO
In this insightful interview, VerisVisalign Founder and CEO Deborah Moses explains why having a Service Management Office (SMO) is so vital to any organizations effort to interpret data and drive process efficiency.
Read the article here.
Published on June 8, 2016
VerisVisalign makes Philadelphia 100® List Again
VerisVisalign has once again made the Philadelphia 100® list for being one of the fastest-growing, privately-held businesses in the Philadelphia region. The Philadelphia 100® is sponsored by the Wharton Small Business Development Center, the Entrepreneurs’ Forum of Greater Philadelphia, and the Philadelphia Business Journal. Our official place on the list will be announced on October 15 – so stay tuned!
More information is available at the Philadelphia 100® website: http://www.philadelphia100.com/
Published on September 14, 2015
VerisVisalign Ranked 20th on 2014 PBJ’s Philadelphia 100 list of Fastest Growing Companies
UPDATE: VERISVISALIGN RANKED 20th ON 2014 ‘PHILADELPHIA 100 LIST OF FASTEST GROWING COMPANIES’
Previously we reported that VerisVisalign has been recognized as one of the regions fastest growing companies by inclusion in this year’s Philadelphia 100 list. The final ranking is out and VerisVisalign is proud to announce that we are ranked as the 20th fastest growing privately-held company in the Philadelphia region.
VerisVisalign CEO Deborah Moses Elton announced the award to her company, saying “This is additional recognition of our ability to help our clients find the clear path to successful IT Management. Thank you all for contributing to this! I’m honored to be working alongside such a wonderfully talented and exceptional group of people.”
Since 1988 the Philadelphia 100 list has been the hallmark of entrepreneurial achievement in the Philadelphia region. Sponsored by the Wharton SBDC, The Entrepreneurs’ Forum of Greater Philadelphia and The Philadelphia Business Journal, the project identifies and honors the region‘s fastest growing, privately-held companies in the region.
Below is a link to the numerical list of the 2014 Philadelphia 100 Awards.
Published on October 10, 2014