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Service Improvement Manager

The cloud-based quality management solution that enables you to manage every aspect of Continual Improvement across a range of different standards and frameworks. VerisSIM gives you a comprehensive set of features for performing assessments, capturing all improvement opportunities and risks, managing improvement initiatives, plus documenting and measuring all aspects of your management systems.


Business and IT managers, quality managers, process owners, workgroups, consultants and individuals alike—EVERYONE seeking to improve quality—all use SIM.


With VerisSIM you get greater visibility and control, plus a simplified way to perform assessments, improvement planning, tracking and performance reporting.


  • Save significant time, cost and effort when conducting audits and assessments
  • Measure compliance, capability, maturity and quality concurrently, plus your future targets
  • Benchmark your current compliance and maturity against industry peers
  • Automatically generate and prioritize improvements to guide you to the next level of maturity
  • Design and manage improvement plans with ease, including rapid business case development.

VerisSIM is simply the most cost-effective and efficient way to perform self-assessments and manage your continual improvement initiatives.