Managing Across The Lifecycle: IITL® Expert Class


Cost: $2995 – 5 Day Class

The MALC (Managing Across the Lifecycle) Class is for those students of ITIL® who have completed their Foundation certification and achieved a total of at least 17 credits between Foundation and ITIL® Intermediate coursework. Managing Across the Lifecycle is an intensive five-day course. At the end of the course, on the fifth day, the certification exam will be presented. The students will, during the course, have ample time to review and discuss not only the content, but also sample questions for the certification exam. To register for this course, the student must be prepared to show the certificates of achievement which make up 17 credits or more.

Managing Across the Lifecycle Day 1

  • Course Introduction
  • Service Management as a Practice
  • Implement, Assess, Improve
  • Examination Practice

Managing Across the Lifecycle Day 2

  • Day 1 Review
  • Measurements
  • Integration
  • Examination Practice

Managing Across the Lifecycle Day 3

  • Day 2 Review
  • Integration, continued
  • Managing Services
  • Examination Practice

Managing Across the Lifecycle Day 4

  • Day 3 Review
  • Governance & Organizational Structures
  • Communication & Stakeholder Management
  • Examination Practice

Managing Across the Lifecycle Day 5

  • Course Review
  • Communicating Change
  • MALC Sample Exam and Review
  • MALC Certification Exam
Register For Training

To register for this course, please register online or call 1-888-45-VERIS (888-458-3747).


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