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Review our current schedule of training and informational events.

  • ITIL® Service Transition

    Date: May 1, 2018 - May 3, 2018
    Start Time: 8:30 AM (May 01, 2018)  
    End Time: 5:00 PM (May 03, 2018)

    REGISTRATION IS NOW CLOSED

    The ITIL® Intermediate Service Transition certification is a free-standing qualification, but is also part of the ITIL® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert in IT Service Management Certificate.

    The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL® Service Transition publication.

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  • Project Management Fundamentals

    Date: May 8, 2018 - May 9, 2018
    Start Time: 8:30 AM (May 08, 2018)  
    End Time: 5:00 PM (May 09, 2018)

    Have you been involved in IT projects that did not go as expected?  You are not alone.  U.S. companies waste billions each year on poorly implemented projects.  If you are an IT professional responsible for leading or participating in key projects, this is the class for you! This two day seminar provides the basic structure for successful projects  You’ll learn the proper project life cycle, planning methodology, project execution, risk mitigation, communication and project closure.

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  • ITIL® Service Strategy

    Date: June 19, 2018 - June 21, 2018
    Start Time: 8:30 AM (June 19, 2018)  
    End Time: 5:00 PM (June 21, 2018)

    The ITIL® Service Strategy certification is a free-standing certification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert in IT Service Management Certificate.

    The purpose of this training module and the associated exam and certificate is, respectively, to impart, test and validate the knowledge on industry practices in Service Management as documented in the ITIL® Service Strategy publication.

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  • Project Management Fundamentals

    Date: June 26, 2018 - June 27, 2018
    Start Time: 8:30 AM (June 26, 2018)  
    End Time: 5:00 PM (June 27, 2018)

    Have you been involved in IT projects that did not go as expected?  You are not alone.  U.S. companies waste billions each year on poorly implemented projects.  If you are an IT professional responsible for leading or participating in key projects, this is the class for you! This two day seminar provides the basic structure for successful projects  You’ll learn the proper project life cycle, planning methodology, project execution, risk mitigation, communication and project closure.

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  • ITIL® Foundation

    Date: July 17, 2018 - July 19, 2018
    Start Time: 8:30 AM (July 17, 2018)  
    End Time: 5:00 PM (July 19, 2018)

    If you are an IT professional who wants to understand the entire IT process, and therefore how to add more value to your organization, this is the class for you! Or, if you are new to IT and really want to understand the bigger picture, this will certainly be a good class to further your education.

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  • ITIL® Service Design

    Date: August 21, 2018 - August 23, 2018
    Start Time: 8:30 AM (August 21, 2018)  
    End Time: 5:00 PM (August 23, 2018)

    The day-to-day operation of keeping things running in a stable, responsive, yet cost-effective manner is the monumental task of those IT professionals who work in Service Operation. The Service Operations ITIL® intermediate course offers a focus on the in-depth activities and approaches for Service Operations processes.

    This offering is part of the “Lifecycle Stream” courses leading to ITIL® Expert Qualification.

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  • ITIL® Continual Service Improvement

    Date: September 25, 2018 - September 27, 2018
    Start Time: 8:30 AM (September 25, 2018)  
    End Time: 5:00 PM (September 27, 2018)

    The ITIL® Continual Service Improvement certification is a free-standing qualification, but is also part of the ITIL® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert in IT Service Management Certificate.

    The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL® Continual Service Improvement publication.

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  • ITIL® Foundation

    Date: October 16, 2018 - October 18, 2018
    Start Time: 8:30 AM (October 16, 2018)  
    End Time: 5:00 PM (October 18, 2018)

    If you are an IT professional who wants to understand the entire IT process, and therefore how to add more value to your organization, this is the class for you! Or, if you are new to IT and really want to understand the bigger picture, this will certainly be a good class to further your education.

    Read More

  • Project Management Fundamentals

    Date: November 7, 2018 - November 8, 2018
    Start Time: 8:30 AM (November 07, 2018)  
    End Time: 5:00 PM (November 08, 2018)

    Have you been involved in IT projects that did not go as expected?  You are not alone.  U.S. companies waste billions each year on poorly implemented projects.  If you are an IT professional responsible for leading or participating in key projects, this is the class for you! This two day seminar provides the basic structure for successful projects  You’ll learn the proper project life cycle, planning methodology, project execution, risk mitigation, communication and project closure.

    Read More